Who We Are
Hi, we're dogiz 🐾 A small shop with one big obsession: making playtime the best part of your pet's day. Our balls move on their own, so your dog (or cat) always has a playmate, even when you're busy.
THE PRODUCT
What's the difference between The Roller and The Jumper?
The Roller glides quietly across the floor and changes direction when it bumps into something. It's compact and best for small dogs, puppies and cats. The Jumper bounces, lights up and takes random escape routes, perfect for active, high-energy dogs.
Why do pets love it so much?
Because it moves the way real prey does: unpredictable, quick and always escaping. Your pet chases, pounces and actually plays, which means real exercise for body and mind, not just another toy on the floor.
Do I need to play with it, or can my pet play alone?
That's the whole idea. Press the button and the ball does the rest while you work, cook or finally sit down for five minutes.
Is it safe?
The Roller has a soft silicone shell and The Jumper has a flexible TPE shell. Both are chase toys, not chew toys. Always supervise play, especially the first few times, and replace the ball if it gets damaged.
What size pet is it good for?
The Roller is compact (42 mm / 1.65 in), made for small dogs, puppies and cats. It's not suitable for medium or large dogs who could swallow it. The Jumper is made for active dogs who love a good chase.
How do I charge it, and how long does it last?
Open the small silicone cover and charge with the USB-C cable. A full charge takes about 1.5 to 2 hours and gives up to 60 minutes of play. To save battery, the ball takes a nap after a few minutes of play (3 min for The Roller, 5 min for The Jumper) and wakes up as soon as your pet nudges it. When the red light flashes, it's time to charge.
SHIPPING
How long does shipping take?
Orders are processed within 1 to 3 business days, and most arrive within about 1 to 2 weeks. You'll get a tracking number by email as soon as your order ships.
Do you ship worldwide?
Yes! We ship to customers around the world.
Will I have to pay customs fees?
Depending on your country, some orders may be subject to local customs or import fees. These vary by destination and are outside our control.
ORDERS & RETURNS
Can I change or cancel my order?
If it hasn't shipped yet, email us as soon as possible and we'll do our best to help. Once it's on its way, we can't make changes.
What if my order arrives damaged or doesn't work?
Email us within 14 days of delivery with a photo or short video and we'll make it right. See our Refund Policy for full details.
Got another question?
We'd love to hear from you: dogizadmin@gmail.com 🐶